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Helping clients attract and retain loyal customers through trusting relationships.
Case Studies

iStock_000007832712XSmallWhat clients report

Reading through these client success stories will help you better understand how I work with clients, what their real-life issues are, and the results they’ve achieved through coaching, consulting, workshops, and seminars. You may recognize some of your own challenges or issues in one or more of these case studies.

Case Study #1: A PR Firm – A More Balanced Selling Effort

When she recognized that the entire account team needed to contribute to the selling effort, this fast-growing PR firm’s Managing Principle knew that buy in required a new way of thinking about their role.

Case Study #2: A CPA Firm – Improving Client Realization Rates

This  CPA firm experienced a lower than expected realization rate (what you get paid for the hours you work) and recognized the answer began with deepening client trust.

Case Study #3: A Multi-National IT Services Corporation – Growing Existing Clients

Despite the sluggish economy, this IT services corporation realized their Client Managers could penetrate existing business and spend less time putting out fires if they reframed client challenges.

Case Study #4: An Independent Office Products Company – Sales Leadership

After losing the companies largest account and restructuring, this  office products company needed to do a complete reset that began with leadership and a selling strategy.

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